Autel Remote Expert

Developed by Autel, Remote Expert is a cloud-based solution offering Technicians with module programming requirements a connection to pre-qualified Remote Experts in the field.

Offered through supported MaxiSYS Tablets, Technicians now have the ability to connect with Experts ready to complete their programming needs.

  • Scan and Diagnose vehicles remotely
  • Connect to experienced Experts for your remote programming needs
  • Communicate to Experts through integrated Instant Messaging and Voice
  • Process payments for services through our secure payment platform

Intelligent Remote Interface

Easily contact a trusted expert directly from your MaxiSYS MS909, MS919 or Ultra tool. Automatic vehicle information entry streamlines the order creation & approval process. Monitor vehicle vitals while programming.

Extensive Coverage

Supports most popular makes and models, including GM, Mercedes, BMW, and Chrysler...

Connect your technicians with our brand-specific programming experts. Our cloud-based application ensures fast, reliable service.

VEHICLE COVERAGE

Try Remote Expert

Update your MaxiSYS Ultra, MS919, or MS909, click on the Remote Expert Icon on the main menu, and connect with a Remote Expert today.

GET STARTED

 

Become A
Remote Expert

Become A Remote Expert

Autel is seeking experienced Module Programming Professionals to join our independent team of Remote Programmers. If you're interested in additional revenue streams for yourself or your shop, this is the opportunity you've been waiting for.

GET STARTED

  • Service Requirements
  • Vehicle Coverage

Technician

  • Available Diagnostic Tools: MaxiSYS Ultra/MS919/MS909
  • An active Autel subscription is required Learn More
  • Update your Diagnotics Tool and VCI/VCMI to the latest software version
  • USB 2.0 to Ethernet Adapter and Ethernet cable are required

DOWNLOAD TECHNICIAN QUICK START GUIDE

Expert

  • Compatible with iOS V11 or later and Android 5 or later
  • Update your VCI/VCMI to the latest software version
  • Expert box and power supply are required
  • Ethernet cable is required

DOWNLOAD EXPERT QUICK START GUIDE

Vehicle Make
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Note: There is a potential risks of programming failure for certain modules. If you experience a programming failure, please contact Autel tech support immediately so that we may promptly address the issue.